Service Terms & Conditions

These Service Terms describe Younastic LLC's general approach to professional technology services, including website development, application development, automation, consulting, and related digital solutions.

Each paid engagement is expected to have a written proposal, statement of work, or service agreement specifying the actual deliverables, exclusions, schedule, responsibilities, pricing, and payment terms.

The executed agreement controls if it differs from these general descriptions.

Customers may use our service configurators to describe project needs and request preliminary estimates. These estimates are informational and are not automatically accepted contracts.

Younastic may request clarification, evaluate feasibility, recommend alternatives, or adjust scope and pricing before preparing a formal proposal.

We may decline requests that fall outside our capabilities, availability, or acceptable business practices.

Before work begins, the parties should agree in writing on the project scope, deliverables, timeline, fees, milestone structure, and applicable legal terms.

Our intended operating model is to begin paid project work after the customer accepts the required agreement and pays the agreed initial invoice, unless the executed agreement expressly provides otherwise.

A submitted quote, discussion, or unsigned proposal alone does not obligate either party to begin a project.

Project fees may be divided into milestone payments tied to agreed phases or deliverables. The exact amounts and due dates must appear in the executed proposal or agreement.

Illustrative structures may include an initial payment and final balance for smaller projects, or multiple progress payments for larger engagements. These examples do not create a standard payment obligation.

Invoices, payment methods, late-payment consequences, and any right to pause work must be disclosed in the applicable agreement. Online payment processing is not currently represented as an active website feature.

Customers are expected to provide timely decisions, accurate requirements, necessary approvals, and materials they have the right to use.

Delays in customer feedback, access, content, or approvals may affect delivery dates and may require a revised schedule.

The applicable agreement should identify any customer-owned accounts, third-party subscriptions, licenses, hosting services, or other dependencies.

Requests outside the approved scope may require a written change order covering revised deliverables, cost, and timing.

Younastic is not required to perform additional work until the parties agree on the applicable change terms.

The executed agreement should define review periods, acceptance criteria, revision allowances, testing responsibilities, and the final handover process.

Final delivery may depend on completion of agreed approvals and payments, subject to the specific contract and applicable law.

Post-launch maintenance, enhancements, or support are included only when expressly described in the applicable agreement.

The applicable agreement must identify which custom deliverables transfer to the customer, when any transfer occurs, and which components remain licensed or owned by Younastic or third parties.

Pre-existing tools, reusable code, frameworks, templates, open-source components, and third-party services may be subject to separate ownership or licensing terms.

Customers remain responsible for having appropriate rights to materials they supply.

Both parties should handle confidential business and project information responsibly and use it only for authorized purposes.

Project-specific confidentiality, data processing, security, and access requirements should be documented in the applicable agreement when needed.

Younastic's AI-assisted work is also subject to its AI Usage & Disclosure Policy and any additional project-specific restrictions.

Maintenance, hosting administration, support, and other recurring services require separately stated scope, fees, billing periods, renewal terms, and cancellation conditions.

A one-time development engagement does not automatically include unlimited support, perpetual maintenance, or free future enhancements.

Project delays, nonpayment, cancellation, termination, and disputes will be handled according to the executed agreement and applicable law.

The Refund & Cancellation Policy describes Younastic's general work-based approach, but project-specific rights and obligations must be stated in the signed agreement.