Refund & Cancellation Policy

Younastic LLC follows a work-based approach to project cancellations and refunds. The amount eligible for refund depends on the work completed, authorized expenses incurred, the signed agreement, and applicable law.

Because professional digital services often involve customized planning, design, development, and third-party expenses, refunds are not automatically calculated solely by the number of calendar days elapsed.

Submitting a quote request through our website is not a purchase and does not create a payment obligation.

You may choose not to proceed with a proposal without incurring project fees unless you have separately agreed to a paid discovery or consulting engagement.

If a customer cancels after paying but before project work begins, the general approach is to refund the payment minus any actual, disclosed, nonrecoverable expenses already incurred for the engagement.

Any such deductions must be supported by the applicable agreement, properly disclosed, and permitted by law.

Once work has started, a refund assessment takes into account completed services, work in progress, approved milestones, and authorized nonrecoverable expenses.

The parties should refer to the signed proposal or service agreement for the method used to value completed work, handle partially completed milestones, and determine any remaining balance.

No provision of this policy removes refund or cancellation rights that apply under law.

If Younastic cancels an engagement, we will evaluate payments received against work delivered and any applicable contractual obligations.

Our general policy is to refund amounts attributable to undelivered work, subject to applicable law and the executed agreement.

Maintenance, support, and other recurring services may be billed in advance for the applicable service period.

Cancellation notice periods, renewal rules, and any eligibility for prorated refunds must be clearly disclosed in the applicable service agreement.

Cancellation generally prevents future renewal charges in accordance with the agreed terms; it does not automatically make already delivered services refundable.

Domain registrations, software licenses, hosting subscriptions, purchased assets, and other third-party charges may have separate cancellation and refund restrictions.

Any nonrecoverable customer-authorized third-party costs should be identified in the agreement or otherwise disclosed before they are incurred.

Contact Younastic through the website contact page and identify the project or agreement involved, the requested action, and any relevant circumstances.

We will review the request, applicable contract, payment and work records, and any legal requirements before communicating the outcome.

Any approved refund timing and method will be communicated in connection with the determination.

This policy is subject to applicable consumer protection laws and other nonwaivable legal rights.

Where a signed project agreement provides additional lawful protections or more specific terms, those provisions will be considered alongside this policy.