Privacy Policy

We collect information you choose to provide when contacting us, creating an account, or requesting a quote. Depending on your interaction with Younastic, this may include your name, email address, phone number, company name, and other contact details.

When you request a quote, we may collect information about your business, selected services, project goals, requirements, budget range, preferred timeline, website address, and other details you submit.

Account-related information may include your account identifier, profile information, and language preference. We may also maintain records associated with inquiries, quotes, and communications.

When you sign a service agreement electronically, we record your typed name, email address, and the identifiers for your Younastic and sign-in accounts. We keep the consent and intent statements you accepted and the times you consented and signed. We retain a copy of the agreement version you signed and a digital fingerprint that lets us check the copy for changes. If your browser sends information identifying its software, we store that information with the signature.

Our website and infrastructure providers may process technical information such as IP addresses, device or browser information, request details, and security-related activity. The exact information depends on the services involved.

We use personal information to operate our website, provide account access, receive and review quote requests, communicate about services, respond to inquiries, and maintain relevant business records.

We may also use information to secure our services, detect or prevent misuse, troubleshoot technical issues, comply with legal obligations, and improve our website and customer experience.

Submitting a quote request does not automatically create a service contract or payment obligation. Younastic reviews requests before deciding whether to offer a formal proposal.

Our authentication provider may use cookies or similar technologies to support account sign-in, session management, and security.

Our service configurator uses browser session storage to temporarily retain draft selections. This helps preserve your progress during a browsing session.

Other essential technologies may be used by our hosting, authentication, and security providers. We will update our disclosures and, where required, provide additional choices before introducing nonessential analytics or advertising technologies.

We use third-party technology providers to support functions such as authentication, application hosting, database infrastructure, email delivery, and security or rate limiting. These providers may process information as needed to perform their services.

Our current technology stack includes Clerk for authentication, Neon for database infrastructure, Resend for email delivery, and Upstash for rate limiting. Hosting and other infrastructure providers may also process information required to operate the website.

We may disclose information when required by applicable law, to respond to valid legal processes, to protect rights and security, or in connection with a legitimate business transaction subject to applicable requirements.

Younastic's intended business policy is not to sell customer personal information. This commitment must remain consistent with our actual practices and provider arrangements.

Younastic may use AI-assisted tools in its internal planning, development, analysis, design, or service workflows. The tools used and the information processed may vary by project.

Our adopted operating standard is that confidential customer information, business documents, and project materials must not be used to train public AI models without the customer's explicit authorization.

Where third-party AI processing is relevant to a service, we intend to disclose the applicable arrangements and implement appropriate safeguards. Human oversight remains part of our service-delivery approach.

We use technical and organizational measures intended to reduce the risk of unauthorized access, disclosure, alteration, or loss of information. Our current application includes authenticated account access and controls intended to limit abusive requests.

No internet service or storage system can guarantee absolute security. We review and improve safeguards as the platform evolves.

We retain information for as long as reasonably necessary for the purposes described in this policy, including managing accounts and inquiries, reviewing quotes, maintaining appropriate business records, resolving disputes, and satisfying applicable legal requirements.

Retention periods may vary by information type and operational need. We will establish and document more specific retention schedules as our processes mature.

Depending on where you live and the laws that apply, you may have rights to request access to, correction of, or deletion of certain personal information, or to exercise other privacy choices.

We will review requests, verify identity when appropriate, and respond in accordance with applicable law. Some information may need to be retained for legitimate business, security, or legal reasons.

Younastic LLC is based in Florida, United States. If you access our website from another jurisdiction, information may be processed in the United States or other locations where our service providers operate.

Additional disclosures or rights may apply depending on your location. We will assess relevant requirements as our services and geographic reach expand.

Younastic's business services are not directed to children under 13. We do not intentionally seek personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review the situation.

We may revise this Privacy Policy to reflect changes in our services, technology, business practices, or legal requirements. We will update the effective date when changes are published and provide additional notice where required.